Frequently asked questions

New personal Google Play developer accounts must run a closed test with at least 12 testers for 14 days before they can apply for production access. Testflock helps you find them.

Yes. Developers can list Apple TestFlight apps too. Testers add their Apple ID email, and the developer invites them through App Store Connect.

Yes. Add the second profile any time and switch views from the dashboard.

A paid campaign costs the tester pool (testers × daily rate × days) plus a flat Testflock fee, paid once up front. A free swap costs credits instead of money: one credit per tester slot.

Acceptance stops at the number you chose, even if several applications arrive at once. If you need more, use “Need more testers?” on your app page and pay only for the extra testers (or contact support).

They are removed automatically 24 hours after you add them (72 hours after acceptance if you have not added them yet), and the slot reopens for someone else.

Set an install code inside your app, for example in Settings, and testers must enter it. We also flag reused screenshots, and you can report a fake proof. Two reports from different developers suspend the account.

The Closed Test in a Box packages carry a guarantee: if the app never fills, the pool is refunded to your wallet. Other listings can be reviewed by an admin through a dispute.

On paid apps you log each day you test with a screenshot and a note. Each log is credited to your wallet at once, then you request a payout.

Nigerian testers can withdraw to a bank account, and testers anywhere can withdraw to Bybit. Payouts are sent by an admin by hand, so allow some time. A small flat withdrawal fee applies and is shown before you confirm.

Either you did not upload an install screenshot before the deadline, or you stopped logging for several days. You get a warning first. Money you already earned stays yours, and you can apply to other apps.

Logging opens once the developer has approved your install proof and the app has all of its testers.

Never. We only need the email address of your store account. Chat also blocks messages that ask for passwords, OTP codes, PINs, BVN or card CVV.

Some developers share a test login for their own app. That is separate from your Google, Apple or email account, and only accepted testers can see it.

Only to help: it can note whether a screenshot looks like the app and summarize feedback for developers. It never approves or pays anyone. The one thing it does automatically: if a proof screenshot is clearly a store listing page rather than the app itself, it is sent back and the tester is asked to re-upload (with a fresh 24-hour window).

Open the conversation with the other person and raise a dispute. An admin reviews it. You can also contact support.