Support

Most answers are in the FAQ. If not, here is how to reach us.

A tester or developer is not responding

Open the conversation from your dashboard and raise a dispute. An admin reviews both sides.

A payment or top-up has not shown

Paystack payments update within minutes. Bybit transfers are confirmed by an admin by hand, so mark it sent and allow some time.

A payout is taking long

Payouts are transferred by an admin by hand. If it is rejected, the full amount including the fee returns to your wallet.

I cannot sign in or confirm my email

Use Forgot password on the login page, or resend the confirmation email from the banner in your dashboard.

I was removed or reported unfairly

Contact us with the app name. Reported accounts are reviewed by an admin and can be reinstated.

Contact us

Raise a dispute from the conversation page in your dashboard, or reply to any Testflock email. Never send a password, OTP or card number.