Support
Most answers are in the FAQ. If not, here is how to reach us.
A tester or developer is not responding
Open the conversation from your dashboard and raise a dispute. An admin reviews both sides.
A payment or top-up has not shown
Paystack payments update within minutes. Bybit transfers are confirmed by an admin by hand, so mark it sent and allow some time.
A payout is taking long
Payouts are transferred by an admin by hand. If it is rejected, the full amount including the fee returns to your wallet.
I cannot sign in or confirm my email
Use Forgot password on the login page, or resend the confirmation email from the banner in your dashboard.
I was removed or reported unfairly
Contact us with the app name. Reported accounts are reviewed by an admin and can be reinstated.
Contact us
Raise a dispute from the conversation page in your dashboard, or reply to any Testflock email. Never send a password, OTP or card number.